Shipping Policy

Effective Date: 24-05-2025

Thank you for shopping with Dejure Wellness. We are committed to delivering your wellness essentials safely and on time.

1. Shipping Locations

We currently ship to serviceable locations covered by our delivery partners.
As we grow, we aim to expand our delivery network further. If you’re unsure whether we deliver to your area, please reach out to us through our Contact Us page for assistance.

2. Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and public holidays).
Once your order is placed, you’ll receive an order confirmation email. A second email with tracking information will be sent once your order is shipped.

Note: During peak times or sales events, order processing may take slightly longer.

3. Estimated Delivery Time

  • Standard Delivery: Typically delivered within 3–7 business days.
  • Express Delivery: Available in select locations and usually takes 1–3 business days.

Delivery times may vary depending on your location, weather conditions, or courier-related delays.

4. Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the total weight of your order.

Express delivery (if available in your area) will include additional charges, which are also displayed at checkout.

5. Tracking Your Order

Once your package ships, you’ll receive an email with tracking details. You can also log in to your Dejure Wellness account to check the status of your order.

6. Delays & Delivery Issues

We partner with trusted courier services to ensure prompt delivery, but occasional delays may occur due to external factors. If your order is significantly delayed or you haven’t received it within the expected timeframe, please contact us via the Contact Us page using the form provided.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we’ll notify you via email. Re-delivery options will be provided, and additional shipping charges may apply.

8. International Shipping

We currently do not offer international shipping. However, we’re working on expanding our reach—stay connected with us for updates.

9. Need Help?

For any questions related to shipping or your order status, please reach out to us through our Contact Us page. Our support team is happy to assist you.